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General Manager - Nursing Home

Leadership & Management
Career Pathway

Career Directions

  • Quality Improvement
  • Research & Development
  • Education
  • Management
  • Policy/Strategy Development

Area of Practice

  • Adult Nursing


  • Independent/Voluntary Sector

Job/Role Summary

  • Manage staff.
  • Monitor patient care.
  • Attending care management meetings.
  • Identify training needs and organise accordingly.
  • Overseer advertisements and arrange interviews
  • Reviewing policies and procedures amend if required.
  • Report to Regulation and Quality Improvement Authority and adhere to regulations.
  • Audit care plans and medication records.
  • Appraise staff.
  • Manage budget.


Specific qualifications and experience required

RGN, Management Experience, 2 years Care of Elderly


Career Milestones

I was previously employed as a Ward Sister in the Health Service and set up a day unit for Elderly Rehabilitation. This familiarised me with community staff and care management processes and facilities available. I completed a management course which helped with interview and selection and fair employment law. However, I feel that I always learn new skills and this develops with time.


What attracted you to this job?

  • Return to elderly care.
  • Suited my family situation at the time.
  • Proximity to home.
  • Was going to be a short time project initially.


Enjoyable aspects of the job/role

  • The residents.
  • The family spirit.
  • The ability to make someone's quality of life better.


Important success factors

  • Audit of patient/relative questionnaires.
  • The interaction between patients and local primary school children on social occasions.
  • Extension of home to provide better facilities.


Advice for those considering the type of job/role?

  • Be prepared for a hard ride.
  • Be assertive as nursing homes are sometimes thought as second class care.
  • Everyday is a challenge, take a deep breath, say a prayer and step into the unknown.


Key skills that can be gained within this job/role?

  • Audit.
  • People skills.
  • Conflict management.
  • Negotiating skills (purchasing).
  • Assertiveness.
  • Keep cool when others are loosing their heads.
  • Management of prospective crisis situations.


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