What attracted you to become a Maternity Support Worker?
I worked in catering for 17 years in the Royal Jubilee Maternity Service, listening to patients telling me stories. I thought I would love to be more hands on with patients, so I applied for a Nursing Auxiliary Post. Then after 12 years, I applied to become a Maternity Support Worker as I like to learn different things, take on new challenges and develop myself more. I wanted to be more educated in women’s health and wellbeing.
What do you enjoy most about your role?
I enjoy all of the women I meet through my work. I enjoy supporting the women who come into our service, for example: if they are nervous with needles, or it’s hard to obtain their blood sample, I will talk them through it and reassure them. I really enjoy my role as a Maternity Support Worker.
Tell us about a typical day as a Maternity Support Worker.
At the start of my duty, I check that the consultation rooms in the Antenatal clinic are clean and well-stocked up and that the equipment is working. When the clinic begins, I call the woman into my allocated room, introduce myself, check her blood pressure and urine and take her blood samples. When I am finished, I document my findings in preparation for the doctor who will then assess the woman.
Tell us about your most memorable moment in your role.
On four occasions women have bought me lovely presents and written beautiful cards for me which was so nice and built-up my confidence. On a different occasion, when a woman was very sick I spoke to the doctor and got a wheelchair to bring her to the Ward. Her baby was delivered that day and her husband came back to thank me personally. These acts of kindness confirm for me that I am doing a good job.
How do you see your career developing as a Maternity Support Worker?
I always wanted to go on and do midwifery but with family commitments I didn’t have the time to study. Financially I needed to work also. I would love to develop myself further. I’m always willing to learn lots of new things.
What advice would you give to someone considering a career as a Maternity Support Worker?
I would definitely say to someone it is a great job, “Go for it”. I have encouraged lots of my colleagues to go for the role. It can be nerve wrecking at the start but when you get lots of practice and gain new knowledge it is so rewarding. The Antenatal Clinic is a lovely department to work in with lots of team work and good support.